Guest post by customer service expert, author, and Hall of Fame speaker By Jeff Mowatt
I think my former neighbor, Judge Peter Leveque had the right attitude about humor at work. Though he passed a few years ago, he once told me that as family court judge, at Easter time every year he would don a bunny outfit and hop into …
Okay, to be clear – I’m not slamming employee engagement surveys. If done right, employee engagement surveys can provide invaluable insights, serve as a scorecard to see whether you’re trending in the right direction or not, and offer employees one more opportunity to feel like they have a voice in the future of your organization.
Yet, I frequently hear from clients …
I always love stumbling upon under-the-radar companies that are doing awesomely cool things, like these nerds. (And as a self-identifying nerd, I use this term in a very affectionate way.)
The software development company The Nerdery was recently listed by Inc. Magazine as one of the fastest growing companies in the United States. One of the keys to their success …
Guest blog by Tina Varughese
On a recent trip to Mazatlan, Mickey, our gregarious activities coordinator, was leading a game of “Name that Movie Tune”. The game seemed to be geared for Mexicans and Canadians as Mickey expertly switched songs between famous Mexican movies and North American hits such as, “Scooby Doo”, “Ghostbusters”, “Casper” (try singing that theme song…I dare you…not …
Guest post by Merge Gupta Sunderji.
People often think that you need big budgets to motivate employees. Not true. There are scads of zero-cost or inexpensive ways to motivate employees, and here’s one – tell people why! This may sound really obvious, but it often gets missed. I repeatedly see managers and supervisors issuing edicts to staff without telling them “why”, …
I’m reading Pierre Burton’s The Arctic Grail, recounting the numerous historic attempts by 19th Century explorers to discover a northwest passage through Arctic waters north of Canada. During these explorations ships routinely had to overwinter in the sea ice in brutal conditions, and while the crews faced numerous threats, from scurvy to starvation to hypothermia, one threat they encountered may …
Ben and Jerry’s Ice Cream considers themselves to be a “values-led ” business. Co-founder Ben Cohen, in fact, had a saying, “When you go to work in the morning you shouldn’t have to leave your values behind.”
OK, sure. We’ve all heard that a thousand times before. Yawn. I mean, seriously, what business DOESN’T make a claim about how their values …
One of the most frequent questions I get asked is, “Mike, how do you engage, inspire, and motivate people when they work from home or even in another city and you don’t have the same level of interaction with them as your other onsite employees?”
(The second most frequent question I get is, “Who cuts your hair? Do you do it …
A great summary of some of the things world class speakers do each and every time to hit it out of the ballpark, how to overcome public speaking anxiety, and some interesting stats about the fear of public speaking around the globe and the differences between men and women.
Guest post by Hall of Fame customer service leadership speaker and trainer Jeff Mowatt
Remember the old joke about two camping buddies being scared out of their tent by a rummaging grizzly? One scrambles to exit while the other stops to put on his running shoes. “What are you doing putting on those …
Michael has more than 200 videos on his YouTube Channel. Topics include inspiring workplace cultures, inspiring leadership, humor in the workplace, creativity and innovation, teamwork, inspiring customer service and more! To subscribe to the humor at work channel, click here.
Energize employees and turn customers into passionate, lifelong fans. Leverage The Humor Advantage to deliver outrageous results in your workplace!
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If you want to attract top talent, improve employee retention rates, reduce employee absenteeism rates, lead change, offer more inspiring customer service,
turn passion into action, and inspire your employees through a dynamic work environment you need to invest in your leadership development.
Find out how Michael can help your leaders lead future leaders in your workplace.LEARN MORE
Or is your workplace straining under the weight of too much “déjà moo”- the weird, eerie feeling you’ve heard this bull before?
When it comes to building an inspiring workplace culture, turning ideas into action, leading change, and building a strong team, communication is everything and everything is communication.
Find out how Michael can help you or your employees present ideas in a more confident, effective, and inspiring way so that ideas become action.LEARN MORE
Mike shares how a Danish company nurtures a rocking great culture and earns the title being one of the best places to work in Europe, a fun way to name things in your workplace, a great workplace quote courtesy of Sir Richard Branson, and how a funny Canadian place name made it into the Guinness Book of World Records!!
Mike offers some great ideas and insights into building a rocking great culture, including how to apply the “wheel of change” to the concept of having more fun at work, plus a great quote from Tom Hanks and a story about some very poor escape artists.
Mike shares three key ways workplaces need to change in order to create more engaged employees, a great fun at work tip to help people learn more about each other, the quote of the week, and some wacky Canadian laws still on the books – holy leapin’ lizards!
Mike offers up some ideas on how to get more ideas, more creativity, more innovation in your workplace, plus a great quote from Tina Fey, a fun at work trip that’s so bad it’s actually pretty good, and some monkey business involving lawyers.
Mike offers up another episode of random facts and musings related to the world of inspiring workplaces and humor in the workplace, a fun at work tip you can pirate, a great quote of the week, and some guacamole trivia!
Mike shares some insider tips on how to manage your time effectively and be more productive, his fun at work tip offers a simple idea to help your team celebrate summer, a great quote of the week on the power of humor, and the origin of casual Fridays.
“Just wanted to say “WOW!” Our group has had many speakers over the years, but none the likes of Mike Kerr.”
Richard Dansereau, President, NAPA Autopro BDG
“Michael Kerr is one of the best speakers I have seen. I highly recommend him!”
Veronica D. Bouvier, Executive Vice President and Chief Financial Officer, Aspen Properties Ltd.
“Mike held the full attention of our senior management team for a full FOUR hour
presentation – no small accomplishment!”
Martine Rothblatt, CEO, United Therapeutics
“Our participants rated you as the speaker with the highest quality and relevance.”
Lana J. Larocque, Alberta Human Resources