So everyone on your team agrees that work would be a heck of a lot better if there was just a little bit more fun every day. And you know the stats. Adding more humor and fun to your office leads to: lower absenteeism rates, lower employee turnover rates, less employee burnout, less stress, less conflict, more innovation, better communication…the …
I admit it. I’m not always the best role model when it comes to following up with clients the way I should. In fact, I’ve thought about starting up a support group, so I could stand up and bare my soul: “I’m Mike. And I’m a lousy follower-upper.” Yet I know how critical it is – there are studies galore …
Guest post by customer service expert, author, and Hall of Fame speaker By Jeff Mowatt
I think my former neighbor, Judge Peter Leveque had the right attitude about humor at work. Though he passed a few years ago, he once told me that as family court judge, at Easter time every year he would don a bunny outfit and hop into …
Okay, to be clear – I’m not slamming employee engagement surveys. If done right, employee engagement surveys can provide invaluable insights, serve as a scorecard to see whether you’re trending in the right direction or not, and offer employees one more opportunity to feel like they have a voice in the future of your organization.
Yet, I frequently hear from clients …
I always love stumbling upon under-the-radar companies that are doing awesomely cool things, like these nerds. (And as a self-identifying nerd, I use this term in a very affectionate way.)
The software development company The Nerdery was recently listed by Inc. Magazine as one of the fastest growing companies in the United States. One of the keys to their success …
Guest blog by Tina Varughese
On a recent trip to Mazatlan, Mickey, our gregarious activities coordinator, was leading a game of “Name that Movie Tune”. The game seemed to be geared for Mexicans and Canadians as Mickey expertly switched songs between famous Mexican movies and North American hits such as, “Scooby Doo”, “Ghostbusters”, “Casper” (try singing that theme song…I dare you…not …
Guest post by Merge Gupta Sunderji.
People often think that you need big budgets to motivate employees. Not true. There are scads of zero-cost or inexpensive ways to motivate employees, and here’s one – tell people why! This may sound really obvious, but it often gets missed. I repeatedly see managers and supervisors issuing edicts to staff without telling them “why”, …
I’m reading Pierre Burton’s The Arctic Grail, recounting the numerous historic attempts by 19th Century explorers to discover a northwest passage through Arctic waters north of Canada. During these explorations ships routinely had to overwinter in the sea ice in brutal conditions, and while the crews faced numerous threats, from scurvy to starvation to hypothermia, one threat they encountered may …
Ben and Jerry’s Ice Cream considers themselves to be a “values-led ” business. Co-founder Ben Cohen, in fact, had a saying, “When you go to work in the morning you shouldn’t have to leave your values behind.”
OK, sure. We’ve all heard that a thousand times before. Yawn. I mean, seriously, what business DOESN’T make a claim about how their values …
One of the most frequent questions I get asked is, “Mike, how do you engage, inspire, and motivate people when they work from home or even in another city and you don’t have the same level of interaction with them as your other onsite employees?”
(The second most frequent question I get is, “Who cuts your hair? Do you do it …
Michael has more than 200 videos on his YouTube Channel. Topics include inspiring workplace cultures, inspiring leadership, humor in the workplace, creativity and innovation, teamwork, inspiring customer service and more! To subscribe to the humor at work channel, click here.
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Or is your workplace straining under the weight of too much “déjà moo”- the weird, eerie feeling you’ve heard this bull before?
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International Man of Mystery, Hall of Fame speaker, and author Michael Kerr offers some up great ideas on customer service and workplace culture, talks about the link between humor and intelligence, and suggests an awesome workplace theme idea. Plus a hilarious quote of the week and some wacky questions received by travel agents.
Mike looks at how social proof and the wisdom of groups can help you be more effective and persuasive with your workplace communication, a pun tip to celebrate Abet and Aid Punsters Day, a punishing quote of the week, and some punny business names from around the world.
International Hall of Fame business speaker, trainer, and author Michael Kerr with another episode of random workplace culture ideas, plus a fun workplace award, a great quote from Alberta Einstein, and some wacky, funny laws still on the books in Britain.
Mike offers some fun, creative ideas for following up and staying in touch with your customers and clients, a great fun at work tip to help build relationships and improve workplace communication, a fabulously insightful quote about humor, and a sneak peak of some of the wacky, fun November theme days and observances headed your way this November.
Mike shares how a Danish company nurtures a rocking great culture and earns the title being one of the best places to work in Europe, a fun way to name things in your workplace, a great workplace quote courtesy of Sir Richard Branson, and how a funny Canadian place name made it into the Guinness Book of World Records!!
Mike offers some great ideas and insights into building a rocking great culture, including how to apply the “wheel of change” to the concept of having more fun at work, plus a great quote from Tom Hanks and a story about some very poor escape artists.
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Richard Dansereau, President, NAPA Autopro BDG
“Michael Kerr is one of the best speakers I have seen. I highly recommend him!”
Veronica D. Bouvier, Executive Vice President and Chief Financial Officer, Aspen Properties Ltd.
“Mike held the full attention of our senior management team for a full FOUR hour
presentation – no small accomplishment!”
Martine Rothblatt, CEO, United Therapeutics
“Our participants rated you as the speaker with the highest quality and relevance.”
Lana J. Larocque, Alberta Human Resources