2017 has been a bit, as the kids like to say, “cray cray!” Yes, it’s been a good year to remind yourself to live each and every day as though it was our last, because sooner or later, you’ll be right!
So as the year winds down take time some time this …Read More »
I recently read the fascinating (if not disturbing) book, The Psychopath Test, by Jon Ronson. There’s a chapter in the book that talks about the presence of psychopaths in corporations, speculating that psychopaths show up at a higher than expected rate in leadership positions. Other books, including Snakes in Suits: When Psychopaths Go to Work, as well as countless articles …Read More »
So everyone on your team agrees that work would be a heck of a lot better if there was just a little bit more fun every day. And you know the stats. Adding more humor and fun to your office leads to: lower absenteeism rates, lower employee turnover rates, less employee burnout, less stress, less conflict, more innovation, better communication…the …Read More »
I admit it. I’m not always the best role model when it comes to following up with clients the way I should. In fact, I’ve thought about starting up a support group, so I could stand up and bare my soul: “I’m Mike. And I’m a lousy follower-upper.” Yet I know how critical it is – there are studies galore …Read More »
Guest post by customer service expert, author, and Hall of Fame speaker By Jeff Mowatt
I think my former neighbor, Judge Peter Leveque had the right attitude about humor at work. Though he passed a few years ago, he once told me that as family court judge, at Easter time every year he would don a bunny outfit and hop into …Read More »
I hope you can join us for some good conversations, libations and hor’devours. The topic for the evening is “Building Great Companies by …Read More »
Okay, to be clear – I’m not slamming employee engagement surveys. If done right, employee engagement surveys can provide invaluable insights, serve as a scorecard to see whether you’re trending in the right direction or not, and offer employees one more opportunity to feel like they have a voice in the future of your organization.
Yet, I frequently hear from clients …Read More »
I always love stumbling upon under-the-radar companies that are doing awesomely cool things, like these nerds. (And as a self-identifying nerd, I use this term in a very affectionate way.)
The software development company The Nerdery was recently listed by Inc. Magazine as one of the fastest growing companies in the United States. One of the keys to their success …Read More »
Guest blog by Tina Varughese
On a recent trip to Mazatlan, Mickey, our gregarious activities coordinator, was leading a game of “Name that Movie Tune”. The game seemed to be geared for Mexicans and Canadians as Mickey expertly switched songs between famous Mexican movies and North American hits such as, “Scooby Doo”, “Ghostbusters”, “Casper” (try singing that theme song…I dare you…not …Read More »
Guest post by Merge Gupta Sunderji.
People often think that you need big budgets to motivate employees. Not true. There are scads of zero-cost or inexpensive ways to motivate employees, and here’s one – tell people why! This may sound really obvious, but it often gets missed. I repeatedly see managers and supervisors issuing edicts to staff without telling them “why”, …Read More »
“Just wanted to say “WOW!” Our group has had many speakers over the years, but none the likes of Mike Kerr.”
Richard Dansereau, President, NAPA Autopro BDG
“Michael Kerr is one of the best speakers I have seen. I highly recommend him!”
Veronica D. Bouvier, Executive Vice President and Chief Financial Officer, Aspen Properties Ltd.
“Mike held the full attention of our senior management team for a full FOUR hour
presentation – no small accomplishment!”
Martine Rothblatt, CEO, United Therapeutics
“Our participants rated you as the speaker with the highest quality and relevance.”
Lana J. Larocque, Alberta Human Resources