• To Motivate Employees, Offer Them Choices!

    Guest Blog by Merge Gupta-Sunderji

    Motivating employees is not always about money, and in my leadership development practice, I am always offering up hundreds of different zero- and low-cost ways to motivate employees.  Here’s one – offer them choices.  Offering employees different alternatives in any situation usually costs nothing, but creates a sense of personal power in your people.  And workplace …

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  • Wacky, Fun, Offbeat, Unusual July Theme Days & Holidays

    Here’s a list of some of the fun, wacky, offbeat, unusual, strange holidays and theme days for the month of July, 2017. Celebrating these, recognizing these theme days is a very simple way to bring a little fun and humor into your workplace and create some rituals and traditions to help strengthen your workplace culture. For some ideas on how to make use of some of these fun holidays go to:  Ways to Celebrate Fun Holidays in the Workplace

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  • Recess at Work Ideas for Your Workplace

    Thursday, June 15, 2017, is Recess at Work Day, a day to remind people of the importance of taking a fun break at work in order to celebrate and/or be more productive and creative. A few things you can do to celebrate:

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  • Customer Service Leadership Summit in Calgary, November 15, 2017

    Four reasons you & your leadership team should attend:
    1. Make price irrelevant.

    You already know that …

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  • Is the Workplace Where Ideas Go to Die?

    In every survey my company has conducted, every survey I’ve done in leadership or innovation workshops, and most creativity surveys I’ve read, here are the top-5 places people say they come up with their light bulb moments, the top-5 places (in no particular order) everyone says inspiration strikes:

    In the shower
    While doing some sort of exercise
    In bed …

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  • Same Job, Different Customer Experience. Why?

    The next time you fly, eat out at a restaurant, or visit any business for that matter, take a few moments to watch the range of attitudes you see among the front line customer service staff. It can really be quite striking.

    Recently, for example, while flying to a speaking engagement I was struck by how completely different the flight attendants’ …

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  • Employee Engagement: Why Workers Really Disconnect From the Job

    Walking through the office hallway can make a boss feel a bit like the nerdy kid in the locker room. Just like jocks end cool conversations whenever there’s a nerd in sight, employees are constantly closing browser tabs and slamming laptops shut when their boss walks by. Whether they’re playing games, chatting on Facebook, or admiring cat memes, these workers …

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  • Workplace Lessons from Movies

    One of the questions I pose in my e-book, Inspiring Questions for Inspiring Workplaces, is: If your workplace was represented by a movie, what movie would it be and why?  Asking questions like this sometimes helps reveal some uncomfortable truths that people are sometimes otherwise reluctant to share.

    And speaking of movies…a lot of workplaces have business book clubs or …

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  • Workplace Recognition Is Everyone’s Opportunity and Responsibility

    Guest Blog courtesy Sarah McVanel, Chief Recognition Officer, Greatness Magnified,

    Many people believe recognition is the leader’s job. Well, no wondering it’s not sustainable and most organizations’ recognition scores are through the floor! We’ve worked in industries (e.g., healthcare) where it’s not uncommon for a leader to have 100+ direct reports. Now, does this sound sustainable to you? Even …

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  • Are Your Vacations Sucking the Life Out of You?

    You know the old saying, “What happens in Vegas stays in Vegas” isn’t always true. Sometimes what happens in Vegas follows you back to the office!  A European study found that 23% of vacationers noticed no difference in how rested they felt when they returned from their time away! None! An astounding 17% actually reported feeling worse after their vacation!

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