Workplace blogs


  • Celebrating the Year With Your Team

    2017 has been a bit, as the kids like to say, “cray cray!” Yes, it’s been a good year to remind yourself to live each and every day as though it was our last, because sooner or later, you’ll be right!

    So as the year winds down take time some time this …

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  • Is Your Workplace Psychopath-Friendly?

    I recently read the fascinating (if not disturbing) book, The Psychopath Test, by Jon Ronson. There’s a chapter in the book that talks about the presence of psychopaths in corporations, speculating that psychopaths show up at a higher than expected rate in leadership positions. Other books, including Snakes in Suits: When Psychopaths Go to Work, as well as countless articles …

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  • How to Make Your Workplace Office More Fun

    So everyone on your team agrees that work would be a heck of a lot better if there was just a little bit more fun every day. And you know the stats. Adding more humor and fun to your office leads to: lower absenteeism rates, lower employee turnover rates, less employee burnout, less stress, less conflict, more innovation, better communication…the …

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  • Fun Ways to Follow Up With Clients

    I admit it. I’m not always the best role model when it comes to following up with clients the way I should. In fact, I’ve thought about starting up a support group, so I could stand up and bare my soul: “I’m Mike. And I’m a lousy follower-upper.” Yet I know how critical it is – there are studies galore …

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  • Leadership Lessons….From Peter the Rabbit?

    Guest post by customer service expert, author, and Hall of Fame speaker By Jeff Mowatt

    I think my former neighbor, Judge Peter Leveque had the right attitude about humor at work. Though he passed a few years ago, he once told me that as family court judge, at Easter time every year he would don a bunny outfit and hop into …

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  • Building Great Cultures Event, Calgary, October 26

    I wanted to invite you and anyone else from your office that might be interested to an event I am speaking at on Thursday October 26th, 2017 at Kudos starting at 5:30pm.

    I hope you can join us for some good conversations, libations and hor’devours. The topic for the evening is “Building Great Companies by …

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  • Does It Really Take an Employee Engagement Survey to Figure Out What You Should Already Know?

    Okay, to be clear – I’m not slamming employee engagement surveys. If done right, employee engagement surveys can provide invaluable insights, serve as a scorecard to see whether you’re trending in the right direction or not, and offer employees one more opportunity to feel like they have a voice in the future of your organization.

    Yet, I frequently hear from clients …

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  • Nerds Rule the Roost in this Inspiring Workplace

    I always love stumbling upon under-the-radar companies that are doing awesomely cool things, like these nerds. (And as a self-identifying nerd, I use this term in a very affectionate way.)

    The software development company The Nerdery was recently listed by Inc. Magazine as one of the fastest growing companies in the United States. One of the keys to their success …

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  • How Cultural Differences Can Show Up In Your Workplace

    Guest blog by Tina Varughese

    On a recent trip to Mazatlan, Mickey, our gregarious activities coordinator, was leading a game of “Name that Movie Tune”. The game seemed to be geared for Mexicans and Canadians as Mickey expertly switched songs between famous Mexican movies and North American hits such as, “Scooby Doo”, “Ghostbusters”, “Casper” (try singing that theme song…I dare you…not …

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  • Employee Motivation Starts With the Why

    Guest post by Merge Gupta Sunderji.

    People often think that you need big budgets to motivate employees.  Not true.  There are scads of zero-cost or inexpensive ways to motivate employees, and here’s one – tell people why!  This may sound really obvious, but it often gets missed.  I repeatedly see managers and supervisors issuing edicts to staff without telling them “why”, …

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