Mike offers up some customer service lessons he learned from his recent trip to Portugal, a fun at work tip for meetings, a great quote on the importance of appreciation, and a sneak peak at some of the May theme days.
April is official Humor Month, so Michael offers up eight ways to add more fun, more humor to your workplace. Plus a fun at work tip that encourages people to show up on time for meetings, a great quote from the legendary Tom Peters, and International Moment of Laughter Day!
April is Customer Service Loyalty Month – Michael shares six customer service messages everyone in your business needs to hear, plus a fun at work ice-breaker tip, a great customer service quote, and a very happy bank robber?
Michael Kerr talks about a bank that is known for its amazing culture and commitment to phenomenal customer service and fun, a fun at work conversation-starter tip, a great quote from the one and only Walt Disney, and some of the fun April theme days headed your way.
Mike offers two contrarian ideas on how you can convert your anxiety or stress into positive action, a fun at work tip inspired by International Goof Off Day, a great quote from Nelson Mandela, and some more accidentally funny newspaper headlines.
Three Ms that will help ensure your workplace values actually matter so that you can build a truly rocking workplace culture, a fun getting-to-know-you team-building exercise, a great quote about meetings, and…liar, liar did someone’s pants really catch on fire?
International man of mystery, author and business speaker Michael Kerr shares the latest trends and research findings related to e-mail use at work with some tips on how to make e-mail work for you instead of against you, plus the usual fun at work tip, quote of the week, and news from the wacky files.
International business speaker Michael Kerr offers up another episode of random workplace culture related thoughts and ideas, a fun at work tip involving positive gossip, a great quote from the Chief Culture Officer at Google, and a preview of some of the fun, wacky march theme days to celebrate in your workplace.
How Google uses Culture Clubs to promote their culture, a fun at work tip to add some variety to daily team huddles, a quote from the one and only Bill Murray, and some of the oddest book titles of 2016.
“Just wanted to say “WOW!” Our group has had many speakers over the years, but none the likes of Mike Kerr.”
Richard Dansereau, President, NAPA Autopro BDG
“Michael Kerr is one of the best speakers I have seen. I highly recommend him!”
Veronica D. Bouvier, Executive Vice President and Chief Financial Officer, Aspen Properties Ltd.
“Mike held the full attention of our senior management team for a full FOUR hour
presentation – no small accomplishment!”
Martine Rothblatt, CEO, United Therapeutics
“Our participants rated you as the speaker with the highest quality and relevance.”
Lana J. Larocque, Alberta Human Resources