Don’t do Exit Interviews! Hold “Keep me Interested!” Interviews!

Many organizations conduct exit interviews to find out why an employee is moving on. Yet how many of us have heard of chronically dysfunctional organizations that hold these interviews, but nothing ever seems to change? So why bother?  If you aren’t going to conduct a brutally honest and thorough exit interview that actually means something, don’t waste your time. And if you aren’t going to change a darned thing afterwards, then don’t waste your time!

And better yet, remove the need for exit interviews (at least as reasonably as possible) by conducting regular “What’s making you even think about jumping ship?” kind of interviews, so you can keep a pulse on employees’ real concerns, anticipate problems before they boil over and actively solicit ideas that will help you build a better workplace culture.

 

Michael Kerr, www.HumoratWork.com

 

 

 

 

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