Workplace blogs
Workplace blogs

Good Customer Service isn’t Good Enough!

If you want to provide exceptional customer service, then you need to inspire and train your customer service providers to exceed customers’ expectations, because offering good customer service only meets your customers’ expectations!  Good customer service simply keeps you out of the dog house!

[flash http://www.youtube.com/watch?v=hpOmojWpvqk&feature=player_embedded ]

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