Workplace blogs
Workplace blogs

Humor at Work: Great Cultures Require Less Rules

When Policy Fails, Try Thinking. (Or Build a Great Culture)

I recently attended the Zappos Insights program in Las Vegas –

a full day immersion into the fabulously wonderful, zappalicous

Zappos culture. The lessons learned about how to build a creative,

service-focused, people-centric, fun workplace are numerous

enough to fill an entire book, so let me just start with one


When you build a great culture, you need less rules. Less policy.

Less bureaucracy. Here’s a simple example. Zappos has no dress

code (other than, you know, you should probably be dressed).

Their philosophy is simply this: if and when an issue arises

around someone’s appearance, rather than penalizing everyone

and treating everyone like children with some ham-fisted policy,

they would simply have a conversation with the individual involved.

One of their many Zappisms: ”We prefer to have conversations,

rather than rules.”

(For more insights from Zappos, cruise on over to the old Humor

at Work website for an article called Zapped by Zappos: Lessons

on How to Build a Workplace Culture that WOWS!)


Mike’s Fun at Work Tip

If you want to generate more creativity and stay future-focused

with an eye on continually improving your workplace, then asking

“What if…?” on a regular basis is a great conversation starter

and idea-generating question. So create a “What if…” board in

your workplace where everyone can write down their “what if”

thoughts, and add a “What if…” section to your meetings.

I don’t know what will come of it, but what if you just tried

it out?


Quote of the Week

“Marketing is the tax you pay for being unremarkable.”

Robert Stephens


It’s a Wacky World

Today could get very weird. It’s official “Take Your House

Plants for a Walk” Day and “Walk on Stilts” Day.

Oh, and this Friday is “Talk in an Elevator Day!”


Copyright Michael Kerr, 2011

No Comments

No comments yet.

Sorry, the comment form is closed at this time.

Copyright © 2018, Michael Kerr. All rights reserved.
An eKzact Design