• Employee Retention: Start Holding “What Will Keep You?” Interviews

    If employee retention is an issue in your workplace then chances are you are spending time and money conducting exit interviews. Okay…I suppose exit interviews are important, IF they are done right. The challenge is that often employees don’t open up about the real reasons they are leaving your company, for fear of retribution or for a number of other reasons. The bigger issue, of course, is that exit interviews are akin to closing the barn door after the horse has left the barn. What any successful company needs to do is to build the kind of inspiring culture that turns long term employees into truly loyal employees (there’s a world of difference between the two) and nurture the kind of workplace culture that doesn’t just keep your top talent, but that keeps top performers happy and inspired.

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  • What Core Beliefs Drive Your Approach to Business and Success?

    What beliefs do you bring to your workplace every day?  How often does your team discuss the underlying beliefs that drive everyone’s attitudes, values, and ultimately behaviors at work? It seems to me every organization could benefit from a robust discussion of what everyone’s underlying beliefs are as they pertain to workplace culture, the role of leadership, and the role business plays in society. 

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  • Why Having an Average Day is Really AWESOME!

    Time for some more random musings, thoughts and ideas on inspiring workplace cultures…

    • The next time you are frustrated by a colleague’s behavior, rather than getting judgmental, be curious. It’s a much healthier and solution-oriented approach to ask yourself, “Why might this person be behaving this way?”

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  • Business Reminders from My Trip to Scotland

    I recently spent two weeks meandering around Scotland, a fabulous country that I highly recommend as a great place to visit. As in all my travels, I was reminded of some business lessons that any business can benefit from.

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  • Creating French Fry Moments at Work

    Google has a phrase they use in their company, “French fry moments,” which they use to convey the concept of anticipating employees’ needs. The phrase and the concept came about after an executive saw a scene on the sitcom 30 Rock, wherein one of the characters, Tracy Jordan, becomes outraged after an employee brings him a burger but doesn’t include the fries he didn’t order, prompting Tracy to shout: “Where are the French fries I didn’t order? When will you learn to anticipate me?!”

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  • HR Management Strategies for Maximizing Employee Potential

    Fifty-five percent of high-potential employees being developed by employers leave for competitors within five years, costing their companies billions of dollars annually, according to a report from CEB. This high turnover rate is attributed to the mis-identification of which employees to concentrate on developing, leading to resources being diverted from the most suitable candidates. However, the reward for successfully cultivating employees is high; CEB found that organizations that developed strong leadership up to doubled their revenue and profit growth. Encouraging professional growth among employees can be profitable — provided you take the right approach.

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  • The Search for Happiness at Work

    Last weekend my wife and I watched the charming comedy Hector and the Search for Happiness. Hector is a not terribly happy psychiatrist who undertakes a global search to uncover what truly makes people happy. Here are a few of the things he discovers along the way, all of which echo findings in numerous studies on happiness. And all of them apply as much to work as they do to life!

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  • Make Your Office Truly Portable With These Mobile Devices

    Mobile devices help business owners and entrepreneurs take the office with them on the road. Smartphones match nearly every function that tablets offer and are far more portable. But what other types of mobile devices are available? Here are a few devices that make it easier to work from outside the office:

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  • Recess at Work Ideas for Your Workplace

    Thursday, June 18, is Recess at Work Day, a day to remind people of the importance of taking a fun break at work in order to celebrate and/or be more productive and creative. A few things you can do to celebrate:

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  • Be Thankful for your Competition!

    I’m a huge fan of the book Tribal Leadership, by David Logan, John King and Halee Fischer-Wright. The book walks readers through five stages of leadership that reflect different mindsets about work, life, and leadership. At a stage five level of leadership and workplace culture the language in an organization is dominated by a “life is great” perspective, the entire organization views itself as a single tribe, and most importantly, they don’t worry about their competition. Leaders believe that the world would be a better place if everyone was successful, so rather than approaching business with a dog-eat-dingo mentality and through a lens of “winners and losers,” they strive for an approach that would make everyone winners. Stage five leadership accounts for less than 2% of all workplace cultures.

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