Positive Results About Positive Teams

1. Positive Results About Positive Teams

Business consultant Marcial Losada studied sixty business teams
participating in real-life meetings. The meetings were monitored
through one-way mirrors, with every statement made being labeled
as being “positive,” “negative,” or “neutral.” They also looked
at whether people focused only inward on the group, or expressed
thoughts about the larger organization, and whether people were
pushing their own agenda or trying to learn new information from
other team members. This data was then correlated to how well the
business teams were performing. The high-flying, successful teams
showed a six-to-one ratio of positive to negative comments, while
the low-performing teams had a ratio of less than one-to-one (the
negative comments outweighed the positive). The low-performing
teams were also more focused inwardly, almost never asked
questions of each other, and rarely listened to each other. The
study also confirmed what other studies have also suggested, that
a tipping point for team success occurs when the ratio of
positive comments to negative comments approaches three-to-one.
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2. Mike’s Fun at Work Tip

A regular subscriber sent in his fun idea – a “Sorry, I Screwed
Up!” free pass coupon. The certificate encourages people to come
forward immediately when they’ve done an unintentional boo-boo
and ensures that the “screw-up” will not be held against them or
brought up ever again. By making it fun, the coupon encourages
employees to share their blunders in a fun spirit of forgiveness.
Of course, we could all become better “humor beings” if we just
Remember that it’s not a matter of IF we are going to mess up,
But a question of WHEN are we going to screw up next!
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3. Quote of the Week

“Humor is just another defense against the universe.” Mel Brooks
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4. It’s a Wacky, Wacky, World

Several stray dogs in Moscow have learned to use the subway to
travel into the city center where there’s better eats. These
canine commuters hop on the subway in the morning, head back at
night. Now, if only we could get them some paying work. . .
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Copyright Michael Kerr, 2009. www.mikekerr.com

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