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What Are You Meeting For? Creative, Focused Workplace Meetings

Filed under: HUMOR AT WORK,Humor in the Workplace Blog - 26 May 2016

Single-focus meetings can be an effective way to dive deeper into an issue. When you have one central purpose, theme or goal tied to a meeting, chances are you’ll have a more effective meeting and achieve better results. Too often …

Customer Service: Would You Like a Side of Empathy With That?

Filed under: HUMOR AT WORK,Humor in the Workplace Blog - 29 Mar 2016

Do your employees understand the importance of expressing empathy to your customers when required?

My wife and I just returned from a speaking trip in another country. The trip turned into an epic adventure involving delayed flights, missed connections, missing …

What Are You Waiting For?

Filed under: Humor in the Workplace Blog - 12 Aug 2015

The Albion Hair Salon in beautiful Banff, Alberta, has put a sign up on their window: “Loitering Permitted.” To help facilitate loitering they’ve placed a small table and chairs in front of their shop with a few board games. And if you’re waiting for your hair appointment (or, as in my case, for my spouse’s appointment to finish) they offer you a gift card that allows you to grab a free coffee at a coffee shop in the mall. Both of these ideas are driven by a desire to create a sense of community in their mall – it creates goodwill and helps both businesses. So…

Inspiring Customer Service Ideas

Filed under: Humor in the Workplace Blog - 13 May 2015

Customer service is everything, and everything is customer service. It’s potentially your number one competitive advantage, and in a changing world full of uncertainties, it’s one of the few things you can actually control! Here are a few random inspiring customer service thoughts, ideas and inspiration…

Rewarding Employee Rewards

Filed under: Humor in the Workplace Blog - 11 Mar 2015

Here are some creative and offbeat ways some companies reward their employees:

Is a Bronze Medal Better Than Silver? Lessons from the Olympics on Reframing Stress

Filed under: Humor in the Workplace Blog - 18 Feb 2014

In the CIA Book of Secret Humor, author Ed Mickolus shares insights into humor, CIA-style, including their motto: “It could have been worse.”

The Leader as Guide: Lessons Learned While on an African Safari

Filed under: Humor in the Workplace Blog - 01 May 2013

I was recently on safari in South Africa and Botswana, and our aptly named guide Moses reminded me of a few key traits that truly inspiring leaders need to possess.

Offbeat Theme Days & Wacky, Fun Holidays for May to Celebrate in Your Workplace

Filed under: Humor in the Workplace Blog - 20 Mar 2013

Here’s a list of just some of the fun, wacky, offbeat and not-so-wacky holidays and theme days for the month of May, 2016. Celebrating these, recognizing these theme days is a very simple way to bring a little fun and humor into your workplace. For some ideas on how to make use of some of these fun holidays go to:  Ways to Celebrate Fun Holidays in the Workplace

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