Archive for:

Same Job, Different Customer Experience. Why?

Filed under: HUMOR AT WORK,Humor in the Workplace Blog - 24 Jan 2017

The next time you fly, eat out at a restaurant, or visit any business for that matter, take a few moments to watch the range of attitudes you see among the front line customer service staff. It can really be …

Who Offers the Worst Customer Service in Canada?

Filed under: Humor in the Workplace Blog - 09 Jan 2012

I enjoyed watching the last episode of CBC’s Marketplace, wherein they went hunting for Canada’s worst customer service. 

Copyright © 2017, Michael Kerr. All rights reserved.
An eKzact Design