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Customer Service: Turning a Customer’s Whine into Wine

Filed under: Humor in the Workplace Blog - 25 Aug 2014

I had such a great customer service experience last week at Summerhill Pyramid Winery in Kelowna, B.C. that I had to let you know about it – an experience that demonstrates, once again, that it’s the small things that make a difference, for customers and for your business. 

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