Workplace blogs
Workplace blogs

The VCR Approach to Building a Stronger, More Inspiring Workplace Culture

If you want a key, overarching value to become immersed into your workplace, such as safety, innovation or customer service, focus in on these three broad goals:

1. VISIBILITY: You need to remind people on an on-going, day-to-day basis of how important this value is so that it’s top of mind and it becomes second nature. Create a short, fun, catchy slogan and then use it everywhere: on posters, in your meeting rooms, on badges, on paycheck stubs, on e-mail signatures, on t-shirts, on stickers, on bumper stickers and on the back doors of washroom cubicles. Create a mascot that reminds people of the value. Make it the first thing people see when they fire up their computers.   

2. COMMUNICATION:  As you’ve heard me say a gazillion times, everything is communication and communication is everything. Encourage conversations around your keystone value. Open every meeting with a “value moment.”  Ask challenging questions. Create a regular feature on your weekly/monthly e-mail messages. Create a special section ion your intranet site. Create a forum where employees can continually share success stories, from both within and outside your organization, so that people stay inspired through real-life examples.

3. RECOGNITION:  You get the attitudes and behaviors you reward and recognize. To keep the message alive and to keep people inspired celebrate milestones and successes. Create a “Going the Extra Inch” award to honor ideas that are easily doable on a regular basis with very little added cost or time; a “Going the Extra Mile” award to recognize those heroic, once-every-few-months actions that someone took to go above and beyond the call of duty.

Michael Kerr,  March 2013.   Sign up for the free weekly e-zine Humor at Work for more great ideas, inspiration and a bit of fun!   And to bring Canadian business speaker and trainer Michael Kerr into your workplace to help you and your team succeed,  cruise over to www.MikeKerr.com

No Comments

No comments yet.

Sorry, the comment form is closed at this time.

Copyright © 2017, Michael Kerr. All rights reserved.
An eKzact Design