You are What You Read at Work?

Zappos.com has a very active library full of fabulous books that employees are encouraged to sign out. Beryl Call Center has a book club where employees are, each month, encouraged to all read the same business book, answer a few questions about the book, and then meet to exchange insights. In fact, I’ve noticed that there are very few successful, inspiring workplaces that DON’T have a library or book club of some sort. Hmmmmmm.

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Mike’s Fun at Work Tip

Come up with a few “blooper recovery lines” to have in your back pocket to help you rise above potentially embarrassing situations at work with a bit of humor and grace. If you work in a customer service frontline situation, you might even consider brainstorming a few lines as a team for situations you encounter on a regular basis, much the way a speaker prepares recovery lines for when things go wrong during a talk (not that that ever happens). One of my favorites that a subscriber passed along: “I’m just testing you to see how you deal with awkward moments.”

If you have a favorite blooper recovery line, please pass it along and I’ll share it with the gang.

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Quote of the Week

“Laughter is the jam on the toast of life. It adds flavor, keeps it from being too dry, and makes it easier to swallow.” Diane Johnson

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It’s a Wacky World

How NOT to land that dream job! Here are some wacky interview stories courtesy of surveys by Robert Half International:

– One candidate sent his sister in place because he thought she’d answer the questions better

– One candidate handcuffed himself to the desk to show how committed he was (I’m guessing he was committed)

– One candidate sang all her answers (And no, it wasn’t an audition for American Idol)

– When asked if he had any questions of the interviewers, one person proceeded to tell a knock knock joke.

– One candidate showed up dressed in a cat suit, another in their pajamas

– One candidate for a customer service job warned his potential employer that the one thing he might not enjoy about the job was “dealing with people!”

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Copyright Michael Kerr, 2011 www.humoratwork.com

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