Blogs
Listed as one of the Top-30 Workplace Blogs in the world!
Outstanding Customer Experiences – Why You Need to Anticipate Your Customers’ Needs
Anticipating your customers' needs is one of the most important things you can do to build trust and truly rock it with your customer service! Anticipating your customers' questions, challenges and needs shows you are treating them like a partner. Anticipating your...
30 Reasons to Add More Positive Humor Into Your Workplace Culture
Humor in the workplace isn't just a "nice" thing to have. It's not an optional perk in my books. Humor in the workplace truly is, I believe, one of the most undervalued, underappreciated and under-utilized resources that can make any workplace culture more healthier,...
The Ha Ha Award…And Other Fun Ways to Recognize Employees
Add some fun to work with some fun awards Add some fun oomph and energy to your usual array of employee awards with some creative, offbeat awards that encourage the behaviors and attitudes you want to see more of on your team and in your workplace. Here are just a few...
Creating a Purpose Hallway…On Purpose
Are you being purposeful on purpose? A 2013 international Mercer survey found that one of the top motivational influences for employees across a wide range of businesses was having a sense of purpose in their work. Other studies suggest that one of the most important...
Four Keys to More Intentional Leadership
Leading with intention I like the term "intentional leadership" because I honestly believe that first and foremost leadership is about a mindset. It's about a person's attitude and willingness to step up and lead. Leadership starts when a person simply makes the...
Videos
Why Clients Book Michael
Some clients bring me into their events simply because they want to celebrate a great year, cap off a busy season, or recognize their amazing employees. Other clients work with me because they’ve lost their mojo, they’re wrestling with unprecedented change, or they need help forging a stronger and more inspiring culture.
Why Choose Between Content and Humor?
For more than 25 years I’ve embraced the mantra: “Why choose between content and humor when you can have both?” In this short video, I share what I think my job as a professional speaker is and how I will work with you to exceed your expectations.
Michael in Action
Why choose between content and fun when you can have both? For a sense of my presentation style, grab some popcorn and enjoy this sampler video of Michael in Action. Whether I’m delivering a full-day workshop to senior executives, or a keynote to an audience of 3,000+, I deliver relevant content in as memorable a way as possible so those inspiring ideas stick!
BOOKS
The Humor Advantage
Why Some Businesses Are Laughing All the Way to the Bank
The Humor Advantage is packed with ideas on how you can create a more innovative, collaborative, service-driven culture that drives outrageous results! It delivers a firehose of information that will turn your culture upside down (in a good way!).
The Jerk-Free Workplace
How You Can Take the Lead to Create a Happier, More Inspiring Workplace
This isn’t just about giving jerky work behaviors the boot. The Jerk-Free Workplace offers up an inspiring roadmap on how to take the lead when you’re not the boss – although you’ll definitely want your boss to read it, too. If you want to work in a happier, more inspiring workplace, this is the book for you!
Small Moments, Big Outcomes
How Leaders Create Cultures That Fuel Extraordinary Results
It’s about the small things you can do as a culture leader to intentionally build a more collaborative, compassionate, and inspiring workplace culture. Packed with practical ideas based on real world examples, Small Moments, Big Outcomes will help you lead with greater confidence and purpose.








