Blogs
Listed as one of the Top-30 Workplace Blogs in the world!
Building a Resilient Workplace Culture in the Age of Disruption
OK, even if you aren't experiencing or creating massive disruption in your industry, chances are you are still wrestling with more change at work then ever before. The pace of change has never been faster. Never be bigger. Which means you need to be extra intentional...
Five Ways to Jump Start a Culture Shift
Yes, there really are simple, fun and relatively fast ways to jump start a shift in your culture. Not only are these effective, they are are also great ways to get as many employees involved in your culture as possible! (The full transcript is available below!) ...
Choose Humor
Are You Dancing Your Way Through Your Workday? I don't care what you do for a living, there are always ways to make your work more fun! There is always a way to bring your enthusiasm, personality, and humor to anything you do. There's always a way to brighten someone...
Does Your Customer Communication ROCK?
Well, does it? Does your customer communication ROCK? Is it memorable, high-energy, appreciative and fun? If I’ve said it once, I’ve said it 76 and three quarters times: If you want to stand out from the herd to be heard with your customer service and your communication then speak human! Avoid the soul-sucking, impersonal “drone-tone” of corporate speak! Avoid “deja moo” (the feeling you’ve heard this bull before) and embrace “deja-new”whenever you have the opportunity to connect with a customer (or colleague!).
Green Flags for a Rocking Workplace Culture
We talk about “red flags” in life – indicators/warning signs that things are about to go sideways in a baaaaaaaad way. But what about “green flags” – signs or indicators that things are going well or unfolding in the right way?
I recently came upon an article in Forbes called, “7 Key Indicators of a Great Workplace”. Sure, these seven indicators may not all work as a “green flag” concept, but if you’re going to be more intentional about your workplace culture or change your workplace culture or value your workplace culture, you need something to measure progress against! You need to identify the key elements – the key metrics – that you can track and can objectively say:
Videos
Why Clients Book Michael
Some clients bring me into their events simply because they want to celebrate a great year, cap off a busy season, or recognize their amazing employees. Other clients work with me because they’ve lost their mojo, they’re wrestling with unprecedented change, or they need help forging a stronger and more inspiring culture.
Why Choose Between Content and Humor?
For more than 25 years I’ve embraced the mantra: “Why choose between content and humor when you can have both?” In this short video, I share what I think my job as a professional speaker is and how I will work with you to exceed your expectations.
Michael in Action
Why choose between content and fun when you can have both? For a sense of my presentation style, grab some popcorn and enjoy this sampler video of Michael in Action. Whether I’m delivering a full-day workshop to senior executives, or a keynote to an audience of 3,000+, I deliver relevant content in as memorable a way as possible so those inspiring ideas stick!
BOOKS
The Humor Advantage
Why Some Businesses Are Laughing All the Way to the Bank
The Humor Advantage is packed with ideas on how you can create a more innovative, collaborative, service-driven culture that drives outrageous results! It delivers a firehose of information that will turn your culture upside down (in a good way!).
The Jerk-Free Workplace
How You Can Take the Lead to Create a Happier, More Inspiring Workplace
This isn’t just about giving jerky work behaviors the boot. The Jerk-Free Workplace offers up an inspiring roadmap on how to take the lead when you’re not the boss – although you’ll definitely want your boss to read it, too. If you want to work in a happier, more inspiring workplace, this is the book for you!
Small Moments, Big Outcomes
How Leaders Create Cultures That Fuel Extraordinary Results
It’s about the small things you can do as a culture leader to intentionally build a more collaborative, compassionate, and inspiring workplace culture. Packed with practical ideas based on real world examples, Small Moments, Big Outcomes will help you lead with greater confidence and purpose.
