Blogs
Listed as one of the Top-30 Workplace Blogs in the world!
Can Introverts Still Lead With Humor?
The relationship between humor and leadership effectiveness has never been studied more that it is today. Nor, for that matter, more important! Having a sense of humor as a leader is no longer considered a "nice to have," I'd argue it's a MUST-have characteristic of...
Laugh and Grow Rich!
February 8 is official "Laugh and Grow Rich Day," which raises an interesting philosophical question, do we laugh because we are rich, or do we become rich because we laugh? A study by the Hay Group's Center for Research and Innovation in Boston found a positive...
5 Ways to Jump Start a Shift in Your Workplace Culture
Natalie Wood once observed, "The only time you can change a man is when he is a baby." If there's even a morsel of truth in her comment, then imagine how difficult it must be to change the culture in a workplace. Many people feel that changing a workplace culture is...
Are You Investing in Leadership?
October 16 is official "Boss's Day," which I've discovered (courtesy of my wife) does NOT mean that I get to boss everyone around for one day. It's of course to honor and celebrate the great work of bosses everywhere. It's worth reflecting on the fact that being...
Nine Nifty Customer Service Ideas
I don't care what you do for a living, you are in the customer service business. Here are nine ideas on how to stand out from the herd with your service (and even if you aren't running a store or hotel, everyone of the underlying principles apply to all of us): ...
Videos
Why Clients Book Michael
Some clients bring me into their events simply because they want to celebrate a great year, cap off a busy season, or recognize their amazing employees. Other clients work with me because they’ve lost their mojo, they’re wrestling with unprecedented change, or they need help forging a stronger and more inspiring culture.
Why Choose Between Content and Humor?
For more than 25 years I’ve embraced the mantra: “Why choose between content and humor when you can have both?” In this short video, I share what I think my job as a professional speaker is and how I will work with you to exceed your expectations.
Michael in Action
Why choose between content and fun when you can have both? For a sense of my presentation style, grab some popcorn and enjoy this sampler video of Michael in Action. Whether I’m delivering a full-day workshop to senior executives, or a keynote to an audience of 3,000+, I deliver relevant content in as memorable a way as possible so those inspiring ideas stick!
BOOKS
The Humor Advantage
Why Some Businesses Are Laughing All the Way to the Bank
The Humor Advantage is packed with ideas on how you can create a more innovative, collaborative, service-driven culture that drives outrageous results! It delivers a firehose of information that will turn your culture upside down (in a good way!).
The Jerk-Free Workplace
How You Can Take the Lead to Create a Happier, More Inspiring Workplace
This isn’t just about giving jerky work behaviors the boot. The Jerk-Free Workplace offers up an inspiring roadmap on how to take the lead when you’re not the boss – although you’ll definitely want your boss to read it, too. If you want to work in a happier, more inspiring workplace, this is the book for you!
Small Moments, Big Outcomes
How Leaders Create Cultures That Fuel Extraordinary Results
It’s about the small things you can do as a culture leader to intentionally build a more collaborative, compassionate, and inspiring workplace culture. Packed with practical ideas based on real world examples, Small Moments, Big Outcomes will help you lead with greater confidence and purpose.








