mike@mikekerr.com1-403-609-2640BOOK MICHAEL

Mastering Challenging Conversations

Are you ready for less awkward and more awesome conversations? 

Stop losing sleep and start talking!

If you’ve ever tossed and turned all night dreading a tough conversation—or replayed a bad one on loop like a bad song—you’re not alone. Nearly half of employees admit they dread talking to their boss, and more than half say they’d rather put up with a bad situation than address it. Yikes.

But here’s the deal: Avoiding hard conversations doesn’t make work easier—it drains morale, kills trust, and lets small issues fester into big problems.

The good news? You can learn to handle even the toughest talks with confidence, empathy, and calm.

Stop Losing Sleep, Start Talking More: Mastering Conversations at Work” is a fast-paced, lively, one-hour virtual presentation packed with tips and tools that will help you stop avoiding the unavoidable—and start communicating with greater confidence! Only $67 per person, or you can contact us for a quote to gain access to the recording for your entire team or organization.

 

Mastering challenging conversations covers the following topics: 

 

  • Why having more conversations and better conversations matters!
  • Building a better culture through conversations
  • Network like a pro by shifting from small talk to medium talk
  • The power of asking questions to drive conversations
  • What makes the best leaders and salespeople the best?
  • The power of supportive, active listening – what does this REALLY look like?
  • Mindsets to help you have a difficult conversation with greater confidence
  • Tip and techniques for navigating difficult conversations
  • Phrases and language tips for managing difficult conversations
  • How to hold effective check in conversations
  • How to take the awkward out of feedback conversations
  • How to stay calm and collected when things get heated

You’ll also receive 6 conversation frameworks and resources to help you prepare for those tricky and icky conversations that come your way, including:

 

  1. Inspiring Questions for Inspiring Workplaces eBook
  2. Frameworks for Effective Check-in Conversations 
  3. Stay Conversation Frameworks 
  4. Frameworks for Effective Feedback and Feed Forward Conversations 
  5. Tips for Persuasive Conversations 
  6. Mindsets and Tips for Those Icky and Tricky Challenging Conversations 

If you’re ready to stop losing sleep and start speaking with more confidence, click on the link below to register for the recording.

 

👉 Click here to pay and to start talking with greater confidence!

Rave Reviews

“Your presentation was beyond excellent! You have the unique ability to both entertain and educate. It was the perfect mix of a serious business message, along with a very funny delivery.”
Dave Thompson, CFO & President, Sandvik Canada, Inc.
“Michael was brilliant! An incredible session that received a standing ovation. The content was a welcome and valuable divergence from typical educational sessions. If you need to leave your audience energized with great content, I highly recommend Michael Kerr!”
Dana Cooper, Executive Director, Orthotics Prosthetics Canada
“Michael held the full attention of our senior management team for a full 4-hour presentation! His management philosophy is a fantastic approach that I have encouraged my team to carry forward.”
Martine Rothblatt, Chairman & CEO, United Therapeutics
“It was evident, almost from the first word you spoke, that you would be one of the most memorable parts of the two days. Your high energy, fast-paced, powerful style had everyone on the edges of their seats. Beyond being incredibly entertaining, you gave the leaders pragmatic tools and ideas that are easily transferable to their jobs.”
Mark Breslaw, Human Resources Business Partner, Telus
“Michael’s Leading and Laughing During Turbulent Times was the best presentation I have seen in my 40 years in business.”
Rodney Meadows, Director East Alabama Home Medical
“That was one of the best virtual presentations I have been on and the best one since this pandemic! It was the highlight of my week and gave me a resurgence of positivity, motivation and energy.”
Natasha Purnell, Chief Culture Officer, Park Insurance
“Michael Kerr delivered an absolutely outstanding performance – virtually! His energy and humorous content had our event attendees wanting our company to book him again!”
Kylene Donaldson, Western Financial Group
“Michael Kerr’s humor, messages and energy was not lost at all in the virtual format and allowed us to continue an important tradition of having fun and being together. His messages on how to  build resiliency were delivered in an engaging way that really hit home!”
Brier Albano, Associate Registrar, Medicine Hat College
“With his high energy and animated presentation of over 90 minutes, he had everyone’s full attention!”
Jolaine Arsenault, Retail Market Analysis and Liaison Specialist, Co-op Atlantic
“Just wanted to say “WOW!” – that was awesome! We’ve had many speakers over the years, but none the likes of Michael Kerr.”
Richard Dansereau, President, NAPA Autopro BDG
“One of the most enjoyable keynote speakers we have worked with. Not only was it entertaining, it contained valuable lessons for our managers to take back to the office.”
Peter Panaritis, President, Brinks Canada Limited
“Many of the head office staff thought you were the best keynote speaker we’ve ever had! Thank-you for your invigorating and energizing keynote presentation.”
Tanya Dusyk, Territory Manager, Shell Canada
“Your dynamic and interactive presentation was the highlight of our conference. To this day, years later, we will often refer to the topics you enlightened and enriched our lives with!”
Steve Enns, Vice President and General Manager, TGS Harvard Management
“I wanted to share with you the amazing customer comments below. We’ve been employing various techniques that you described and I wanted you to know that your work makes a difference!”
Kevin Walsh, Chief Marketing & Sales Officer, Showdown Displays
“Yours was one of the most effective, enlightening, and entertaining presentations we’ve ever had at a conference (and we’ve had a lot!).”
Mario Bernardi, Executive Director, ClimateCare Co-operative
“You were by far the best rated speaker. Michael’s energy influenced my entire experience at the conference.”
Mary Anne Yurkiw, Food Matters Conference Chair
“YOU ROCK! Michael had everyone in stitches and offered amazing workplace food for thought.”
Janice Vilaca, Program Administrator, Co-operative Education, Wilfred Laurier University
“I’ve seen Michael four times – he’s amazing. You come away with knowledge on how to make your workplace better and you don’t even realize you were being taught because you are so busy being entertained.”
Michelle Kimura, Owner, MicAr Marketing
“Thanks to your suggestions, staff feel engaged and empowered to start creating an inspiring workplace. You have made a huge, positive impact in just 90 minutes!”
Paola Zurro, Senior Director, Real Property Branch
“Michael exceeded our expectations in every aspect. He was nothing short of the star of our event. By far, the best speaker we’ve ever had!”
Rod Smith, VP, Business Development, Century Vallen
0
0
Michael Kerr

As Seen In