I posted this survey question in my Inspiring Workplaces newsletter this week: If you could change just one thing this year about your workplace that you think would make the biggest difference to everyone’s happiness, productivity, and well-being, what would you change? The top responses thus far (oh yeah, look at me using…
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Here are some questions to mull over as you ponder how you might define your workplace culture and assess where your culture currently sits on the culture mojo scale. What are your unwritten rules that guide everyone’s behaviors? This is a question that can reveal hidden assumptions and uncomfortable truths. You might have unwritten rules…
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I’ve always thought that the sitcom The Office should be mandatory viewing for senior leaders to remind themselves of the importance of character and of how not to lead. After all, as Groucho Marx once said, “We should learn from the mistakes of others. We don’t have time to make them all ourselves.” Speaking of…
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Great workplace cultures don’t happen by accident. And great leadership doesn’t happen by accident. Here are fifteen ways to show up as an intentional leader, fifteen ways to be more purposeful as a leader. 1. Let your actions do the talking by being consistently reliable. Show up. Keep your commitments. Do what you…
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The following is an excerpt from my book, “Small Moments, Big Outcomes: How Leaders Create Cultures That Fuel Extraordinary Results.” It’s About People, Not “Stuff!” A study published in Harvard Business Review by Emma Seppala and Kim Cameron delved into the question, “What is the greatest predictor of success for a leader?” The study revealed…
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Inspiring Culture Leaders are Accountable and They Hold Their Employees Accountable Several years ago, I had the pleasure of visiting Beryl Health, a 24/7 call center based in Bedford, Texas. Beryl prides itself for embracing a family-first, fun workplace culture that is known for their amazing customer service. They hire for attitude and they…
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