We can learn a lot about goal-setting and workplace performance from the high-achievers around us, whether they’re our own employees, our leaders, or outside influences. That’s why I was excited to interview David Hyner, who interviewed 250 high achievers to discover how they set goals, how they achieved their goals, and what their goal-setting practices…
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In my book, The Jerk-Free Workplace: How You Can Take the Lead to Create a Happier, More Inspiring Workplace, I talk about how anyone, regardless of where they sit on the organizational tree, can step up as a leader on their team and a leader in their company, because true leadership, as we know, has nothing…
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What are Retro Meetings and Why Do Retro Meetings Matter? Many of my clients hold regular “retro meetings.” And no, you don’t have to show up in your disco attire, unless you really want to. They’re retro as in “retrospectives.” Retros take an analytical look back at the end of a project or at the…
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I am a huge fan of daily team huddles – not to be confused with team cuddles, which one audience member thought I said! Every one of my clients who has stuck to daily huddles has raved about the impact they have had on their workplace culture. Daily huddles serve as a check-in point, set…
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As I write in my book, Small Moments, Big Outcomes: How Leaders Create Cultures That Fuel Extraordinary Results, when it comes to workplace culture, communication everything and everything is communication. Communication is so critical, in fact, that my latest Five Minutes With guest, communications expert Lauren Sergy, suggests leaders need to create a communication culture.…
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I’m re-delivering the liver version of my customer service virtual presentation on Thursday, September 10, at 1:00 pm EST. For details read on, OR to hop on over to the payment page ($77 for individual registrations up to five participants, great costs savings for 5+ participants, reach out to mike@mikekerr.com for details) , hop on…
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