It’s hard to build a rocking great, inspiring, fun workplace culture if you don’t have colleagues who “play nice.” I often write about the need for everyone to be a “good neighbor” with their coworkers at work, and so much of that starts with just being considerate, thinking about your attitude, and practicing simple workplace…
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Have you ever played customer service roulette? We’ve all done it. Watch my video below for one tip on how you can lower the odds and stop gambling with success in your business! Remember, you’re only as good as your weakest customer service link, so you absolutely need to make sure your customer service is…
READ MOREI just finished reading A Higher Loyalty – Truth, Lies, and Leadership, by former FBI Director James Comey. If you can set your personal political beliefs aside (as Comey points out, he managed to seriously irk both sides of the political hedge), then I highly recommend his book for the leadership lessons buried throughout. This…
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In this fun at work tip (#2 of 1,001), I talk about a very simple idea some companies are doing with tremendous success: Random coffee dates. Simple. Fun. Effective. The video is only 1 minute, so seriously, you have no excuse not to watch it – you can watch over a cup of coffee and…
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Why does humor in the workplace matter? Why can any workplace benefit from more humor at work? Why take humor seriously in business? These are the questions I get asked most often from journalists – and for good reason. It’s all too easy to dismiss humor in the workplace as a trivial topic, as fluff…
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Great workplace cultures don’t happen by accident. You can’t fake a great workplace and you can’t buy your culture at Costco. You need to focus intentionally on building your workplace culture. As someone who has researched great workplaces around the world, I often get asked what areas a company needs to focus on to achieve…
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