Customer service is everything, and everything is customer service. It’s potentially your number one competitive advantage, and in a changing world full of uncertainties, it’s one of the few things you can actually control! Here are a few random inspiring customer service thoughts, ideas and inspiration…
READ MOREI know, I know…I’ve said it hundreds of times before, but I’m going to keep saying it because it’s just too darn important – work matters! It’s why you’re getting a paycheck! But work isn’t, hopefully, just about the paycheck. If you want to boost workplace happiness levels (and trust me, you do), lower stress,…
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There’s little doubt that workplace culture is the key driver of success in any business. Your culture is your number one competitive advantage when it comes to attracting and keeping top talent, attracting customers, and boosting innovation, sales and productivity. And one of the key values that both drives and reflects an inspiring culture is…
READ MORETomorrow: A mythical land where 99% of all human productivity, motivation, and achievement is stored. Feeling overwhelmed at the prospect of tackling a daunting task? Here are a few tips that might help you overcome that dreaded disease known as “tomorrow-itis.”
READ MOREAs recounted in the fabulous book The Best Place to Work, by Ron Friedman: Dutch researchers conducted a series of experiments to determine whether it’s better to think long and hard about a challenge that requires a difficult decision, or better to distract yourself by doing something else. The results overwhelmingly showed that when faced…
READ MOREHere are some creative and offbeat ways some companies reward their employees:
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