One of the most effective and efficient things any team can do to improve their communication is to commit to daily huddles. Yes, daily. I’m not talking about formal meetings in the BORED-room, but quick, standing huddles that allow everyone to check in.
READ MOREA series of Harvard Business Review articles looked at the phenomenon of “organizational silence”: Employees withholding information that could be of value to the organization. The researchers found that managers often under appreciate the tremendous cost of organizational silence. Many managers wrongly assume that if employees are talking to them then they must not be…
READ MOREIf you want to brand your business (or yourself) with humor or add some humor to a presentation or to your customer service mix, here’s a checklist of sorts to consider: 1. First, Do No Wrong. Great advice for doctors or would-be corporate jesters. Make sure the humor you use is laughing with people, not…
READ MOREAt the end of the credits for the Pixar movie Monster Inc. (where, incidentally, the monsters discover the joy of laughter), 49 names appear below the heading Production Babies. These are the 49 babies that were born to Pixar employees during the making of Monsters Inc., and it’s Pixar’s way of celebrating the new additions…
READ MOREA hotel in California offered up a promotion wherein the first guest each day to sing a preselected song received a free room upgrade. The performances were videotaped and uploaded on YouTube, and a grand prize awarded to the best performance of the summer. It was an outrageous idea that worked fabulously for the hotel.…
READ MOREHere are 11 simple ways to make a positive impression with your teammates and create a better workplace: 1. Be sweet – have candy readily available. Several studies (albeit, all conducted by candy companies) suggest that having a candy dish on your desk makes you more likable, more attractive, and more likely to hear interesting…
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