My favorite, er, watering hole, is the Iron Goat pub and restaurant, located just a tad too close to my home office. They have the best mountain views in Canmore, great food and consistently stellar customer service. When dealing with a service issue, one of their mottoes is, “Catch it on the inside.”
READ MOREIn the CIA Book of Secret Humor, author Ed Mickolus shares insights into humor, CIA-style, including their motto: “It could have been worse.”
READ MORELast week had a “behind the scenes” theme running through it for me. I got a behind the scenes glimpse into a colleague’s business, attended a behind the scenes chocolate-fest experience at our favorite local chocolate shop, and watched copious behind the scenes special features from the hit TV show Breaking Bad. Offering your customers…
READ MORESteve Cody, the co-founder and managing partner of Peppercomm, a communications agency based in New York, understands the power of humor and storytelling to help package his clients’ messages. But as a part time stand-up comedian, he’s also a huge believer in the power of humor to change the way people interact and communicate with…
READ MOREThere’s a reason that U.S. advertisers spend between $20 and $60 billion dollars a year trying to make people laugh and why 73% of all Super Bowl ads use humor. As ad man Arnie DiGeorge says, “In a world of clutter, you must entertain before you educate.”
READ MOREOkay, so lots of people hate the idea of setting New Year’s resolutions, but when it comes to creating a more inspiring workplace culture, why not use the changing of the calendar to hit the reset button and make some serious commitments to improving your workplace? Here are a few suggestions for workplace resolutions that…
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