Customer Service Ambassadors for More Than Your Company
Rocking Workplace Cultures Don’t Happen By Accident!
Most leaders understand that their workplace culture is a key driver of success. Or at least, most leaders say that they understand that workplace culture is a key driver of success. But there’s a Grand Canyon-sized gap between knowing and doing when it comes...
Not All Humor is an Effective Stress-Buster!
Humor That Works at Work Depends on the Type of Humor You Use A study led by Adam Miklosi found that, yet again, dogs can teach us a little something about the effectiveness of humor as a stress-buster. The study measured levels of the stress hormone cortisol before...
Can Introverts Still Lead With Humor?
The relationship between humor and leadership effectiveness has never been studied more that it is today. Nor, for that matter, more important! Having a sense of humor as a leader is no longer considered a “nice to have,” I’d argue it’s a...
Laugh and Grow Rich!
February 8 is official “Laugh and Grow Rich Day,” which raises an interesting philosophical question, do we laugh because we are rich, or do we become rich because we laugh? A study by the Hay Group’s Center for Research and Innovation in Boston...
Does a Culture Shift Always Begin at the Top?
The hilarious satirical website The Onion recently posted an article titled, “Man Returns To Work After Vacation With Fresh, Reenergized Hatred For Job.” I fear, sadly, that many people will find this headline funny because it hits too close to home. Even...
Creating an Inspiring, Positive Workplace Culture, More or Less
Here’s a very simple exercise to try at your next team meeting or employee retreat: Have a fast and furiously energetic brainstorm over what you need more of and what you need less of in your workplace. Your goal isn’t to solve all your issues or create world peace in...
How to Make Your Workplace Office More Fun
So everyone on your team agrees that work would be a heck of a lot better if there was just a little bit more fun every day. And you know the stats. Adding more humor and fun to your office leads to: lower absenteeism rates, lower employee turnover rates, less...


