Blogs
Listed as one of the Top-30 Workplace Blogs in the world!
The Jerk-Free Workplace: Common Office Employee Pet Peeves That Drive Employees Batty
Do you struggle working with difficult coworkers? One of the simplest and most effective ways to reduce behaviors that drives employees batty is to simply share surveys of common employee pet peeves. Sharing surveys of pet peeves is a safe way to raise awareness...
Hitting the Reset Button at Work After the Pandemic
As things start to return to some sense of normalcy and as employees begin to make their way back to the office or adapt to a permanent hybrid workplace model, why not take the time to hit the rest button, rather than return to "normal"? After all, the old...
Creating a Culture of Support: 3 Ways to Show You Support a Coworker
To create an inspiring workplace culture you need to create a culture of support: An environment that encourages everyone on a team to support each other. Supporting colleagues builds trust and improves collaboration at work. Offering support breaks down silos and...
A Great Customer Service Message and Example on How to Exceed Customers’ Expectations
If you want to build a workplace culture that embraces a service-first mindset then you need to relentlessly send the message that good customer service isn't good enough! Your customers already expect good custom service! So by only providing "good customer service"...
Building a Resilient Workplace Culture in the Age of Disruption
OK, even if you aren't experiencing or creating massive disruption in your industry, chances are you are still wrestling with more change at work then ever before. The pace of change has never been faster. Never be bigger. Which means you need to be extra intentional...
Videos
Why Clients Book Michael
Some clients bring me into their events simply because they want to celebrate a great year, cap off a busy season, or recognize their amazing employees. Other clients work with me because they’ve lost their mojo, they’re wrestling with unprecedented change, or they need help forging a stronger and more inspiring culture.
Why Choose Between Content and Humor?
For more than 25 years I’ve embraced the mantra: “Why choose between content and humor when you can have both?” In this short video, I share what I think my job as a professional speaker is and how I will work with you to exceed your expectations.
Michael in Action
Why choose between content and fun when you can have both? For a sense of my presentation style, grab some popcorn and enjoy this sampler video of Michael in Action. Whether I’m delivering a full-day workshop to senior executives, or a keynote to an audience of 3,000+, I deliver relevant content in as memorable a way as possible so those inspiring ideas stick!
BOOKS
The Humor Advantage
Why Some Businesses Are Laughing All the Way to the Bank
The Humor Advantage is packed with ideas on how you can create a more innovative, collaborative, service-driven culture that drives outrageous results! It delivers a firehose of information that will turn your culture upside down (in a good way!).
The Jerk-Free Workplace
How You Can Take the Lead to Create a Happier, More Inspiring Workplace
This isn’t just about giving jerky work behaviors the boot. The Jerk-Free Workplace offers up an inspiring roadmap on how to take the lead when you’re not the boss – although you’ll definitely want your boss to read it, too. If you want to work in a happier, more inspiring workplace, this is the book for you!
Small Moments, Big Outcomes
How Leaders Create Cultures That Fuel Extraordinary Results
It’s about the small things you can do as a culture leader to intentionally build a more collaborative, compassionate, and inspiring workplace culture. Packed with practical ideas based on real world examples, Small Moments, Big Outcomes will help you lead with greater confidence and purpose.
