Blogs
Listed as one of the Top-30 Workplace Blogs in the world!
How To Tell Your Boss You’re Unhappy at Work
If you are thinking of quitting your job for green pastures, don't leave without having an honest conversation with your boss about why you're leaving - even if it's about their leadership style! In fact, especially if it's about their leadership style! You owe it to...
What is workplace culture? And why do you need a clear definition of workplace culture?
So, what exactly is this beast called workplace culture? There are many definitions of workplace culture, but it's surprising, given how important workplace culture is, how many leaders have only a vague sense of what workplace culture really is. If you are going to...
Leaders Leading Leaders: 6 Leadership Mindsets of Front Line Leaders at Work
There's a difference between being a manager and being a leader, and there's a difference between being an employee and being a leader. Based on hundreds of interviews and years of research, here are what I think are the 6 most important mindsets any front line leader...
How to Stay Motivated to the Finish Line
How do you stay motivated and how do you keep your employees motivated when fatigue and frustration sets in as you near the finish line of a major project or change initiative? We all know the last mile/kilometer can be the most challenging and the longest! Here...
Customer Service With a Laugh: Great Service is All About Attitude and Making a Connection
Exceptional customer service is often about building relationship, building trust, making a real human connection, and playing the role of the "Director of First Impressions." Memorable customer experiences happen when your employees bring their passion,...
Videos
Why Clients Book Michael
Some clients bring me into their events simply because they want to celebrate a great year, cap off a busy season, or recognize their amazing employees. Other clients work with me because they’ve lost their mojo, they’re wrestling with unprecedented change, or they need help forging a stronger and more inspiring culture.
Why Choose Between Content and Humor?
For more than 25 years I’ve embraced the mantra: “Why choose between content and humor when you can have both?” In this short video, I share what I think my job as a professional speaker is and how I will work with you to exceed your expectations.
Michael in Action
Why choose between content and fun when you can have both? For a sense of my presentation style, grab some popcorn and enjoy this sampler video of Michael in Action. Whether I’m delivering a full-day workshop to senior executives, or a keynote to an audience of 3,000+, I deliver relevant content in as memorable a way as possible so those inspiring ideas stick!
BOOKS
The Humor Advantage
Why Some Businesses Are Laughing All the Way to the Bank
The Humor Advantage is packed with ideas on how you can create a more innovative, collaborative, service-driven culture that drives outrageous results! It delivers a firehose of information that will turn your culture upside down (in a good way!).
The Jerk-Free Workplace
How You Can Take the Lead to Create a Happier, More Inspiring Workplace
This isn’t just about giving jerky work behaviors the boot. The Jerk-Free Workplace offers up an inspiring roadmap on how to take the lead when you’re not the boss – although you’ll definitely want your boss to read it, too. If you want to work in a happier, more inspiring workplace, this is the book for you!
Small Moments, Big Outcomes
How Leaders Create Cultures That Fuel Extraordinary Results
It’s about the small things you can do as a culture leader to intentionally build a more collaborative, compassionate, and inspiring workplace culture. Packed with practical ideas based on real world examples, Small Moments, Big Outcomes will help you lead with greater confidence and purpose.








