Who’s Your Director of Humor?
Alberta-based Rogers Insurance has an official “Director of Humor” to help ensure “there is a regular dose of humor in the office.” Employees must apply for the four month term position by submitting a humor plan of attack (as opposed to a...An Inspiring Prescription for Job Descriptions
Job descriptions are rapidly becoming so yesterday. More and more organizations are eschewing formal job descriptions, opting instead for, well, nothing. Companies that shun job descriptions tend to be highly innovative and they believe that job descriptions...Dirt Bags Help Build a Great Workplace
Last week I had a chance to sit down with a couple of real dirt bags and tour the office of the construction company DIRTT Environmental Solutions, based in Calgary, Alberta. DIRTT has been recognized as one of the top-50 managed companies in Canada, and yes,...5 Ways to Jump Start a Shift in Your Workplace Culture
Natalie Wood once observed, “The only time you can change a man is when he is a baby.” If there’s even a morsel of truth in her comment, then imagine how difficult it must be to change the culture in a workplace. Many people feel that changing a...Are You Investing in Leadership?
October 16 is official “Boss’s Day,” which I’ve discovered (courtesy of my wife) does NOT mean that I get to boss everyone around for one day. It’s of course to honor and celebrate the great work of bosses everywhere. It’s...Nine Nifty Customer Service Ideas
I don’t care what you do for a living, you are in the customer service business. Here are nine ideas on how to stand out from the herd with your service (and even if you aren’t running a store or hotel, everyone of the underlying principles apply to all of...Signs You are Faking Your Workplace Culture!
– By Kelly Batke, Director of Marketing, Jostle Corporation, www.jostle.me You can fake a lot of things in this era, but strong workplace culture is not one of them. Sadly there are a lot of companies out there ‘faking’ happy work environments. They loudly claim...


