Compassionate and Kind Leadership Drives Results
I’ve always thought that the sitcom The Office should be mandatory viewing for senior leaders to remind themselves of the importance of character and of how not to lead. After all, as Groucho Marx once said, “We should learn from the mistakes of others. We don’t...
Fifteen Ways to Be More Intentional as a Workplace Culture Leader
Great workplace cultures don’t happen by accident. And great leadership doesn’t happen by accident. Here are fifteen ways to show up as an intentional leader, fifteen ways to be more purposeful as a leader. 1. Let your actions do the talking...
Workplace Culture Leadership: It’s About Being Compassionate and Kind, But Not Necessarily Nice
The following is an excerpt from my book, “Small Moments, Big Outcomes: How Leaders Create Cultures That Fuel Extraordinary Results.” It’s About People, Not “Stuff!” A study published in Harvard Business Review by Emma Seppala and Kim...
Workplace Culture Leadership: The Importance of Holding Employees Accountable
Inspiring Culture Leaders are Accountable and They Hold Their Employees Accountable Several years ago, I had the pleasure of visiting Beryl Health, a 24/7 call center based in Bedford, Texas. Beryl prides itself for embracing a family-first, fun workplace...
Workplace Values: How to Bring Your Workplace Values to Life
What are these things called values that we all value so much at work? Well, you’ve got values at an individual level, even if you can’t always articulate them, you have values that drive how you make decisions that drive your behaviors in your personal...
Why Workplace Culture Matters, What Workplace Culture Is, and How to be Intentional About Workplace Culture
Why Workplace Culture Matters As a leader in today’s rapidly changing world you must embrace your role as a culture champion and understand that everything you do and say as a leader either adds to your workplace culture or detracts from your culture. You truly are...
The Quickest, Most Effective Ways to Add More Humor Into Your Workplace Culture
I’m often asked, “What’s the most effective way to begin infusing a workplace culture with more fun and humor?” I always respond that it’s incredibly helpful if the tone is set by the senior leaders, because, once again, senior leaders are the orchestra conductors!...
How to Be Intentional About Building a Great Workplace Culture
Great cultures don’t happen by accident. As a leader, you need to be consistently, relentlessly intentional about your culture. So, what does that look like? 1. You need to promote your culture to the world. If you’re going to attract fabulous...


