Fun Meeting Tip That Helps Ensure Everyone’s Voice is Heard
Not only is this a fun way to add some humor to a virtual meeting, this is a great way to make sure under-represented or non-represented voices are heard in your meetings. I have several clients who use this as a way to make their meetings not only more fun, but more...
Does Your Team Suffer From Squirrel-Brain? Why Connecting Your Team to a Purpose is Critical
One study found that the #1 biggest factor in terms of the success of a team was whether or not the team had a clear sense of direction and purpose. But as you’ll see in this video, that isn’t always the case – many teams suffer from a massive...
30 Reasons Workplace Culture Matters! 30 Reasons Culture is Your Key To Success!
Your workplace culture is your #1 competitive advantage! Culture impacts every aspect of your organization. Workplace culture often matters more than strategy, culture affects how you deliver you customers service, culture affects your brand, and culture is the #1...
3 Tips for Dealing with Workplace Fun Suckers
It’s not easy dealing with those negative, fun-sucking employees who never want to participate in any fun activities or who squash anyone’s efforts to do something a little different or bring an element of fun into the workplace. Having once worked...
Leaders Leading Leaders: 6 Leadership Mindsets of Front Line Leaders at Work
There’s a difference between being a manager and being a leader, and there’s a difference between being an employee and being a leader. Based on hundreds of interviews and years of research, here are what I think are the 6 most important mindsets any front...
How to Stay Motivated to the Finish Line
How do you stay motivated and how do you keep your employees motivated when fatigue and frustration sets in as you near the finish line of a major project or change initiative? We all know the last mile/kilometer can be the most challenging and the longest! Here...
Customer Service With a Laugh: Great Service is All About Attitude and Making a Connection
Exceptional customer service is often about building relationship, building trust, making a real human connection, and playing the role of the “Director of First Impressions.” Memorable customer experiences happen when your employees bring their...
The Importance of Giving New Employees a Voice!
There are a host of reasons why young, new, or inexperienced employees don’t speak up. And when new employees don’t speak up, you potentially miss out on some incredibly innovative ideas, you run the risk of actively disengaging new employees,...


