The Importance of Giving New Employees a Voice!
There are a host of reasons why young, new, or inexperienced employees don’t speak up. And when new employees don’t speak up, you potentially miss out on some incredibly innovative ideas, you run the risk of actively disengaging new employees,...
Outstanding Customer Experiences – Why You Need to Anticipate Your Customers’ Needs
Anticipating your customers’ needs is one of the most important things you can do to build trust and truly rock it with your customer service! Anticipating your customers’ questions, challenges and needs shows you are treating them like a partner....
30 Reasons to Add More Positive Humor Into Your Workplace Culture
Humor in the workplace isn’t just a “nice” thing to have. It’s not an optional perk in my books. Humor in the workplace truly is, I believe, one of the most undervalued, underappreciated and under-utilized resources that can make any workplace...
For a Happier Workplace and Resilient Mindset, Focus on the Wins!
If you want to create a happier, more resilient workplace then you need to relentlessly champion, celebrate and focus on the wins. A study of Olympic athletes shows this isn’t always easy to do – but to develop a growth mindset in your workplace culture,...
Is a Jerk-Free Workplace Truly Possible? 10 and a Half Keys to a Happier, Less Jerk-Filled Workplace
Since the release of my latest book, The Jerk-Free Workplace: How You Can Take the Lead to Create a Happier, More Inspiring Workplace, the #1 question I have been asked is this: Is a jerk-free workplace realistic? Is it even possible? Of course it is! And given the...
18 Fun Employee Recognition Awards to Add More Humor Into Your Workplace
A simple but really effective way to add more humor and up the fun factor in any workplace is to create some fun or even funny employee recognition awards – some awards could be just plain fun and silly, while other fun employee awards can also help you...
Happy Workplaces: A Simple Way to Spread More Positivity for a Happier Workplace
Here’s a simple idea, inspired by the theater improv troop Improv Everywhere, to add more positivity and spread some happiness in your workplace. A Simple Idea to Create a Happier Workplace The improv group Improv Everywhere did a very cool thing. In New York...
Communicating For Influence: 3 Simple Word Changes That Can Help Improve Your Outcomes
Communicating for influence means understanding that words matter. A lot! Even a single word can make or break a deal, persuade or dissuade someone. Here are 3 simple word changes that can help you influence people more effectively, manage conflict and help you you...


